Friday, June 29, 2012

10. The impact of blogs on Real Life


All the reciprocity of an online life, making new friends and keeping in contact with old ones, stemming from online communities is an important intellectual and emotional factor in many people’s everyday lives.  The opportunity to comment on one’s own life and get responses from online companions through blogging is also an important part of many people’s daily lives.  However, apart from the emotional support blogs give to people in their online lives, do blogs also have an impact on ‘Real Life’ (otherwise known as RL), i.e., the place bloggers go to eat?

Of course, some blogs have a very positive effect upon RL, not only affecting their authors, but also making a real difference.  Two recent very successful charity projects sprang from the minds of popular knitting bloggers: Ryan of Mossy Cottage Knits (http://www.nwkniterati.com/MovableType/MossyCottage/) and Stephanie Pearl-McPhee of Yarn Harlot (http://www.yarnharlot.ca/blog/).

Tricoteuses Sans Frontières (Knitters Without Borders)


TSF is a fundraising movement started by Stephanie Pearl-McPhee in response to the devastating December 26, 2004 Asian tsunami.  In her January 3, 2005 post, ‘Needs and Wants’ <http://www.yarnharlot.ca/blog/archives/2005/01/03/needs_and_wants.html>, Stephanie wrote about how she felt obscenely wealthy compared to the tsunami victims, and she issued a challenge to all of her readers: to distinguish for one week between a need they had (food, water, shelter) and a want (lattes and yarn) and to then send some or all of the money they saved that week not spending on wants to Medecins Sans Frontières/Doctors Without Borders.  She then volunteered to keep a running tally of how much people donated in the sidebar of her blog, updated constantly.  Stephanie chose Medecins Sans Frontières because they are nonreligious and remain impartial to external pressures, going in to places only to help the people of that area without political concerns.  Of course, the fact that her brother-in-law is the Director of Human Resources for MSF Canada also tends to make her views a bit biased, but nepotism is not always a bad thing, and in this case personalized a charity at a time when many people were comparing charities and trying to decide where to donate money and time to help the victims of the tsunami.  Watching Stephanie tally up the donations was also gratifying to those who could not afford to make a substantial donation on their own—it let them know that their community as a whole could make a big difference.

By 6:45 PM on January 4, 2005, Stephanie reported that TSF members had donated $10,870 (Canadian).  (Pearl-McPhee, 4.1.2005)  Many knitters also donated prizes to be distributed randomly throughout the contributors as both a thank-you and an incentive to donate.  In her July 6, 2005 post, ‘Inspired, or profoundly stupid?’  <http://www.yarnharlot.ca/blog/archives/2005/07/06/inspired_or_profoundly_stupid.html>, Stephanie proudly announced, that at $78,747 TSF ‘has now officially raised more money than Willie Nelson.  [I am] contemplating dancing in the street.  You guys are changing the world.  Next stop…$100 000.00’



Blogger Ryan of Mossy Cottage Knits also started a small, nepotistic, project asking her readers for charitable donations.  Her ‘Cuzzin Tom’ is a Buddhist monk who decided to move to Mongolia to pursue his religious life.  While doing research about the country, he discovered that recent economical factors in Mongolia meant that about a third of the population was living in poverty.  Many children in the capital city, Ulan Bataar, took to living in the heating ducts under the city to get through its very cold winters.  He decided that he wanted to ‘find a way to create some dynamic, positive energy’ with his move to Mongolia.  (Cuzzin Tom, 27.6.2005 <http://danzanravjaa.typepad.com/my_weblog/2005/06/dulaan_to_other.html>)  Cuzzin Tom teamed up with Ryan and F.I.R.E. (Flagstaff International Relief Effort) to start a movement to send warm, high-quality hand knits to the children of Mongolia.  (F.I.R.E. regularly sends shipments of warm clothing and medical supplies to the people of Mongolia.)  He did not have a regular blog at that time, though he was a part of the Mossy Cottage community as a regular commenter.  Cuzzin Tom started a blog soon after he moved: Dreaming of Danzan Ravjaa (<http://danzanravjaa.typepad.com/my_weblog/>).

Ryan announced the Dulaan project on her blog on January 31, 2005.  By 7 February 2005, there were over 50 people on the ‘brigade,’ as Ryan called them.  (Morrissey, 7.2.2005 <http://www.nwkniterati.com/movabletype/archives/MossyCottage/001181.html>)  The original goal of the Dulaan Project was to make and donate to F.I.R.E. 500 knitted items and polarfleece blankets before July 1, 2005.  Dave Edwards, one of the community-founders of F.I.R.E. doubted that they would not receive even that amount, and Ryan made sure that her readers knew it, making 500 items a challenge for her Dulaan Brigade.  (11.2.2005 <http://www.nwkniterati.com/movabletype/archives/MossyCottage/001184.html>)  Various knitters in the online community made designs specifically for this project.  There were several knitting parties to complete items, and by March 16, 2005, Ryan was able to post a picture of Dave Edwards in defeat <http://www.nwkniterati.com/movabletype/archives/MossyCottage/001227.html>, when the item count was at 250, with a reported 90 more on the way.  By the July 1, 2005 deadline, F.I.R.E. officially received 4,517 warm items to take to Mongolia, from all over the United States and from as far afield as Croatia, Germany and Tasmania.  (http://www.nwkniterati.com/movabletype/archives/MossyCottage/2005_07.html)

In light of the success of the Dulaan project, Ryan has recently declared the counting for Dulaan 2006 to be open.  Their goal is 4,518 (one more than items donated for the 2005 drive) garments to be donated by July 2006.  The response was very enthusiastic, with commenter Susanna Hansson stating:
What brought me to this project was: YOU.  What made me stay interested and finally knit some Mon-frickin-goleean hats was: YOU. 
It's not that I'm a callous person who doesn't care about the plight of Mongolian children; it's that this project is offering me a sense of community that is often absent in other charitable efforts (the one exception that comes to my mind is Stephanie's Tricoteuses Sans Frontières project).
(Comment to Morrissey, 22.8.2005 <http://www.nwkniterati.com/movabletype/archives/MossyCottage/001482.html>)           

The TSF movement and Dulaan Project serve to illustrate just how powerful internet communities can be.  These charitable projects both raised much more interest and many more donations then their inceptors ever dreamed they would.  Ryan and Stephanie were both able to personalize a charity project in a way that made its purpose resonate with their readers.  As can happen with any blog, once you read it and get to know that blog-person, you come to trust them, to feel you know them.  TSF and the Dulaan project were the result of trust and empathy.  Stephanie’s readers trusted her, and donated to MSF.  For all anyone—including Stephanie—knows, not one of her readers donated.  They could have made up the numbers they told her they were donating, and she could have made up the total.  She trusted her readers to report truthfully to her, and they trusted her to tell them the true total.

Ryan’s project was a little different, in that while she did not see the majority of the donated items in person and had to trust her readers, just like Stephanie, she received the item totals directly from F.I.R.E., who were cataloguing the items as they arrived.  These two charity projects, though both very successful, were not terribly personal.  They are great examples of the networking power of high-profile bloggers and the generosity of knitters.  However, what happens when a blog affects an individual’s life for the worse?

Individually, blogs can have beneficial and detrimental effects on people’s lives.  The whole idea that you can rant and rave, complain about your days to an unseen audience is very tempting.  However, the internet is not a void populated by ghost commenters.  In some ways, the internet can be likened more to a Panopticon, a prison designed so that every prisoner can be seen at every moment.  Prisoners must then always act appropriately because a guard might be watching them.  Writing on the internet is like being in a large crowd scene onstage: though it may appear that your part is inconsequential, someone, somewhere in the audience will watch you and notice what you are doing.  (Rheingold, 2000:xxx)



Such was the case for a now well-know blogger, Heather Armstrong.  She started her blog at www.dooce.com in June of 2001 (then as Heather Hemingway), while working for a company in Los Angeles.  Though Heather wrote about her job online, she never stated the name of the company she worked for, the names of her coworkers, and was unspecific about may other vital details as well.  However, she did not stint about other things on her blog, publishing some opinions about the company, her coworkers or her boss, in an exaggerated, humorous way, painting caricatures of them.  In this manner, she felt free to describe how much her Prada-buying boss intimidated her, and gave several tutorials on how to avoid doing work properly while at work, along with discussions on the best way to take a nap in your car in the middle of the day.  Her very first blog post is even called, ‘Reasons I should not be Allowed to Work From Home’ (27.6.2001 <http://www.dooce.com/archives/daily/06_27_2001.html>).

These posts are amusing and meant to be taken lightly, but there is an undercurrent of discontent in many.  Heather obviously disliked aspects of her job and many of her co-workers, and some posts give hints of the fact that this may have made her a bit difficult to work with.  In February of 2002, one of her co-workers anonymously emailed many people in Heather’s company, notifying them of Heather’s website and the writing she was doing, ostensibly about them.  She explains very rationally in a post titled ‘Tell it to Their Face for Christ’s Sake’ (27.2.2002 <http://www.dooce.com/archives/daily/02_27_2002.html>) that she discussed her writing with her boss and a human resources representative, telling them that she ‘had no ill will toward anyone at my company…  [And] most of what I had written was grossly exaggerated for comedic effect’ and that an ‘Asian Database administrator’ that she made fun of a few times on her blog ‘was a willing participant.  He thought it was funny.  That was all that mattered to me.’  Her boss ‘assured me that there were no hard feelings’, but Heather was fired two weeks later:
My boss and the human resources representative pulled me into a conference room and handed me my last paycheck.  They explained that the company had a zero-tolerance policy about negativity (?), that my website was influencing the younger, more impressionable members of the company, and that the CEO demanded that I be terminated at once.

Heather’s termination raised some interesting questions, several of which she asked, herself, in her 26 February, 2002 post, the day she was fired, ‘Collecting Unemployment’ <http://www.dooce.com/archives/daily/02_26_2002.html>:
At what point does my personal website, regardless of what I’ve published on the site, affect my professional life?  If I am not responsible for the two colliding (meaning, an anonymous person tips off my employer that I run a personal weblog), is it right that my employer should condemn me for expressing personal dissatisfaction?

As Biz Stone terms it, ‘Heather’s perception of her blog is fundamentally flawed.’  (Stone, 2004:90)  Yes, she kept her discretion in part, as she did not use anyone else’s name, or tell the name if her company.  However, she did use her own name, and anyone who knew her and searched for her online could find her blog, and learn negative things about her company.  It was an embarrassment to the CEO of that company to discover one of his employees was publicly posting how she deliberately arrived late at work, left early, and took naps in her car in the middle of the day—even as a joke.  Though Heather says she was exaggerating, this writing could have given her supervisors reason to scrutinize her work more closely.

It is interesting to note how the person who alerted everyone else about Heather’s website chose to remain anonymous.  It was a way for that person to stir things up at work without any personal risk, and it ended up greatly affecting someone else’s life.  I do wonder if Heather’s superiors tried to find out who tipped them off; Heather does not mention if she ever knew who it was.  The option of anonymity on the internet protected this person, but since Heather chose to give up the privilege of anonymity, she was the one who paid for her actions.

Heather’s co-workers and her bosses were not the only ones to be upset by her blog.  Her family also came across it unexpectedly, and learned some of her opinions of them and how she poked fun at them for their spiritual beliefs.  Heather came from a deeply religious Mormon background, and even attended Bringham Young University.  Soon afterwards, she left the Mormon Church, and the disillusionment she had with her former lifestyle contributed to her defiant outlook: ‘I refuse to live in fear.  I refuse to be censored.  I’ve lived my life far too long in fear of disrupting expectations.’  (Hemingway, 27.2.2002 <http://www.dooce.com/archives/daily/02_27_2002.html>)

Nevertheless, Heather later reflected on how her posts had hurt her family.  She states in the same post, ‘This is Going to Be A Long One, So Don’t Say I Didn’t Warn You’ <http://www.dooce.com/archives/daily/05_19_2003.html>, that she both wished that she could ‘take back EVERYTHING I had written that had hurt them,’ and that ‘despite the pain I have put my family through, I do feel good about what I do here.  I’ve used [it] to try and become a better writer.’  Heather is stuck in between wanting to say whatever she wants to write, and the pain of the responsibility she then incurs for writing things in public that she believes to be true—but that deeply wounded both her professional career and her loved ones.  She views the fact that ‘I am...now THAT GIRL who lost her job because of her website’ as a responsibility, and tells her tale as a instructive example that ‘There is no such thing as unadulterated freedom of speech with a blog, not if you’re brave enough to tack on your real name to what you write.’  (From Armstrong, 19.5.2003 <http://www.dooce.com/archives/daily/05_19_2003.html>)

The notoriety of Heather’s tale has moved the word ‘dooced’ into modern parlance.  A www.google.com search of the word on August 7, 2005 found nearly 27,000 results, from all over the world.  It truly boggles the mind to think that all of these entries can be traced back to a 25-year-old in Los Angeles who liked bean burritos and had to ‘resist [the] urge to tell nieces and nephews that the reason they go to church is so that mommy and daddy can prepare to eat them one day in the Mormon Temple.’  (Hemingway, 30.8.2001 <http://www.dooce.com/archives/daily/08_30_2001.html>)  Heather still writes her very popular blog, now as a stay-at-home mother, and has been interviewed many times about her blogging experiences.  These days, her entries consist more of how to deal with a constantly screaming toddler than about the wonders of bean burritos, but her voice remains strong and sure.




A much more positive way that blogs are affecting individuals’ lives is the fact that a blogger who develops their writing skills through blogging may end up the author of several hard-copy books, as happened to Stephanie Pearl-McPhee.  Going from a blog to a book may be a smooth transition, simply lifting entries from the blog, or may use the refined writing skills of the experienced blogger to write something completely new.  Blogs do not readily lend themselves to book form, being more suited to hypertext: they are written in short, non-linear sections, and generally have no plot.  Blog posts are extensions of the main goal of webboard posts—wit rules in blogland just as it does in online communities.  If your blog persona is witty, it does not matter what your qualifications are or who you are in RL: ‘This version of me has gotten two book deals and a dream job at one of the world’s most innovative companies.  In the real world, I am a state college dropout.  How did I do this?’  (Stone, 2004:191)  Unlike books, which are often cherished and regarded as vessels full of human history, blogs are meant really to capture moments, to be experienced by the reader, who will then move on; ‘digital textuality stands to be erased from its very beginnings.’  (Raley, 2001)

However, though writing a book is better paying than writing a blog (which one does free, unless the blog draws enough traffic to make it worthwhile to place ads on it), it cannot be more satisfying than the instant feedback and communication through a community that a blog offers.  A book, though a wonderful piece of technology is simply a thing, disconnected from the online network of bloggers and commenters.  Book authors often remark upon one another’s thoughts and opinions, much as bloggers do, but at a much slower pace.  In the time it takes for one book to be written and published in reaction to another book, many thousands of blog entries and comments will have come and gone about many different subjects.

A book has the advantage over a blog in that you need only access to the book itself and the knowledge to read it in order to benefit from the information it presents.  Once a book is made, it is an entity unto itself; when you know how to decode it, you can use it anywhere.  Blogs, on the other hand, require access to the internet, and complex pieces of machinery to get to the information they offer.  Once a blog is made, it does not simply exist—it evolves as it links and is linked to, as people read it and comment on it both on the blog and on their own site.  A well-read blog becomes a far-reaching entity, firmly woven into the web of readers and writers of blogs.

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